Public sector market remains robust, Interserve says
01/05/2009
Services, maintenance and building group Interserve is confident in market demand across the public and privatised sectors but worried about weakness in the private sector
Premises and Facilites Management
FM in health and education - AMA Report
01/04/2009
The FM market has shown good growth since the early 1990’s, influenced by the desire to control operational efficiencies and costs, as well as more recently a trend within the private sector for companies to refocus their business in order to concentrate on core competencies. Further growth since the turn of the millennium was influenced by the buoyant state of the economy, as well as public sector developments funded through the Private Finance Initiative (PFI)/ Public Private Partnerships (PPP).This has contributed to an overall market value for outsourced ‘bundled’ services and TFM of almost £14.5bn in 2008. This report is specifically focussed upon the Healthcare and Education application sectors, representing some of the most dynamic end use sectors for outsourced FM services over thelast decade. Accounting for an estimated 18% of the overall market, the market for outsourced ‘bundled’ services within the Healthcare and Education sectors is valued at around £2.6bn in 2008, with the development of this market between 2007 and 2013 illustrated in the chart:
i-FM net
FM's new HR Needs
01/08/2008
As the economy slows, organisations look at all sorts of ways to trim costs and the famous cyclical debate about whether to outsource starts to find its way to the top of the business agenda. Out of the blue, CEOs and CFOs start to ask questions – some ask whether it would make more financial sense to bring FM in-house, whilst others look hard at the post-room, receptionist teams, the handyman/porter, and the time and hassle involved for the CEO's PA to manage the cleaning contractor. Suddenly, questions are being asked and Purchasing is given a special project to work with Finance to look at analysing all the costs associated with these non-core activities: perhaps they could be bundled together to create a document inviting FM contractors to tender.
Premises and Facilites Management
IMPROVING THE MANAGEMENT OF REAL ESTATE AND FACILITIES
01/10/2008
No matter what their size, enterprises must make critical investments in real estate and facilities. Whether these spaces are leased or owned for administrative, manufacturing , research, or retail functions (among others), the magnitude of spend and the resulting impact on operations demand that Real Estate and Facilities Lifecycle Management (REFLM) delivers value to the enterprise.Aberdeen research highlights that, on average, 33% of enterprises indicate they have little or no visibility into the spend or processes for management of the different activities that comprise REFLM. Nonetheless, companies have also demonstrated an ability to drive savings and operational efficiencies despite this lack of visibility, indicating that visibility and performance are independent outcomes for this spend category.
Premises and Facilites Management
How the Fujitsu Data Center works as a highly resilient facility desinged to use less energy
01/10/2008
The new Fujitsu datacentre in North London opened this summer demonstrating that as the first Tier III accredited datacentre in Europe, it can also provide a highly resilliant facility and designed to use less energy.
Premises and Facilites Management
London 2012 Olympics: A business opportunity for the FM service sector
01/10/2008
As the construction of facilities for London 2012 begins, the service providers of all sizes have the opportunity to bid for the business opportunities arise. Lucy Jeynes explains how this project is a real opportunity for the FM sector to take part.
PFM
The National Outsourcing Association has reported that 40 percent of suppliers are confident of growth for outsourcing market in 2009
01/08/2009
About 40 percent of outsourcing suppliers are more confident in the market place than they were in 2008 according to the first of the National Outsourcing Association’s (NOA) quarterly Outsourcing Confidence Index. The research also showed an overall growth of eight percent for the UK outsourcing market in 2008.
i-FM net
Top FM priority? Cost control, by miles
01/10/2009
Reducing the cost of FM tops the list of facilities managers' priorities for 2010. No surprise there: but it leaves all other concerns trailing far behind.That's the conclusion from an extensive survey of FMs carried out over the summer for i-FM's biennial UK Market Audit.Cost control has consistently ranked high in our surveys, but this year it has clearly taken on a new urgency. As a priority, it was placed far ahead of all other considerations.The second-ranked priority - creating savings through efficiencies – though far behind is clearly closely related. Improving on KPIs and SLAs dropped down the rankings from our previous survey to number five this year. Holding its position at number three was health and safety enhancement, and sustainability has assumed position four.
i-FM net
Senior appointment at SMI
01/12/2009
Facilities support group Service Management International has made its second senior appointment in as many months.SMI has named Kevin Loh to take the lead position in its Asia Pacific business. Loh will provide day-to-day operations and account coordination for all regional portfolio contracts, as well as serving as the central point of contact for SMI activities in Asia Pacific.He joins from SMI's Singaporean partner company Campaign, where he was Deputy CEO.
PFM
Hospital maintenance report
01/11/2009
According to the AMA report, Healthcare RMI Market – UK 2009-2013, growth in the market for healthcare RMI (Repair, Maintenance and Improvement) activity is primarily underpinned by investment in buildings and M & E maintenance by NHS Trusts in England, which account for around 60 percent of RMI output. NHS Trusts from the other three countries account for around 15 percent of demand, while independent hospitals and private nursing homes also have significant RMI budgets.The AMA report estimates that for the financial year ending March 2009, the healthcare RMI market was worth over £1.2bn, approximately 4 percent of the non-residential buildings RMI market and around a third of the size of the healthcare newbuild market. The key driver across NHS estates in UK has been chronic building maintenance backlogs. In England, this is currently valued at around £4bn and at around £450m each in both Wales and Scotland.
FM World
UK Facilites Management Market Research Report
01/01/2008
The UK facilities management market, including in-house, contracted-out service and total facilities management, increased by four per cent to £115 billion in 2007, according to the latest industry report. The figure is in line with annual growth figures over the past five years - since 2002, the market has increased by 18 per cent. By 2012, the potential UK market for facilities management is projected to reach £129.9 billion, the report said. This will include £10.5 billion worth of total FM deals, equivalent to a 19 per cent real term increase. However, the proportional importance of the sector is likely to remain at eight per cent of the entire UK FM market. The contracted out sector will reach £79 billion by 2012, a growth of 16 per cent. This will reflect companies’ continuing focus on reducing costs and acquiring specialist expertise, that they would otherwise be unable to attain. According to the research, the service sectors which are expected to show the strongest growth potential over the next five years include building fabric maintenance, telecommunications FM services (in particular call centres), environment management (due to increased regulation) and property management. In contrast, the internal FM sector is expected to increase by just seven per cent over the next four years, to reach £40.6 billion. According to the latest UK Facilities Management Market Research Report, the levels have been boosted by increased levels of PPP and PFI projects and the continuing trend to outsource non-core activities.
Market Research.com
Facilities Management Outsourcing - Corporate Sector Markets - UK 2009-2013
01/08/2009
The Corporate FM Outsourcing Market has exhibited moderate levels of growth over the last decade, with the majority of end-use sectors benefitting from the healthy state of the economy and the trend for a growing range of services to be outsourced under ‘bundled’ or TFM contracts. However, more recently the market has been adversely impacted by the global economic downturn, exacerbated by market maturity within most end-use application areas. The report contains a detailed assessment of these and other market trends and influences, with analysis of future prospects and potential areas of opportunity, identifying those available within niche sectors.
i-FM net
Corporate outsourcing faces two slow years
01/08/2009
Corporate outsourcing, the most mature market in the FM sector, faces a depressed 2010 and 2011 before returning to the growth trend that characterised the first half of the decade. That's the latest projection from market researchers AMA, who say that the corporate market – defined as commercial offices, retail, leisure and similar operations - accounts for an estimated 38% of the overall market. AMA puts the value of the corporate market for outsourced bundled services at around £5.5bn in 2008. AMA figures suggest that commercial offices represent about 54% of the corporate FM market by value, followed by retail with around 25%. Leisure & entertainment take an 8% share, with 'other' sectors such as manufacturing, utilities and privatised transport accounting for the remaining 13%.
PFM
LOW COST, ACCURATE HVAC CONDITION ASSESSMENT TOOLS HAVE ARRIVED
01/10/2009
Previous Barriers to using Condition Monitoring. Maintenance technicians visit one or more sites per day and are expected to do all of the mandatory, maintenance and site infrastructure checks within that time frame AND manage/rectify any unexpected breakdowns.SmarTrend is a web based vibration portal that allows any registered user to manage route data, to view the symptom data trends and to visualise the assets and associated maintenance actions for the purposes of Predictive Maintenance intervention. External vibration experts can also view the data and create more complex reports/ diagnostics
Premises and Facilites Management
New Company, Eastlake Work Group
01/09/2008
Workplace interiors and property services company, Eastlake Group, has merged with Work Inc Group, its biggest competitor, in an £8m deal funded by The Royal Bank of Scotland.The new company, branded Eastlake Work Group, will have a UK-wide presence and a combined turnover of over £75m this year, making it easily the biggest in the sector.Its clients include American Airlines, Deloitte, RBS, HBOS, KPMG, ITN, Channel 4, HSBC, Barclays, Unilever, BT, BP and Marks & Spencer.
i-FM net
No one is winning the FM brands battle
01/11/2009
There are no dominant names in UK facilities management. No companies that simply must be on every tender list. This is one key conclusion of our latest survey of frontline FMs.
i-FM net
Scotland bans outsourcing of cleaning and catering in NHS
01/10/2008
Scottish Health Secretary Nicola Sturgeon declared in a speech to the SNP conference last week that 14 health authorities would be precluded from outsourcing cleaning and catering services in a bid to reduce the incidence of MRSA and C dif infection. The ban on outsourcing does not affect existing contracts, but no extensions or new contracts will be allowed.
Public sector is bright hope in maturing TFM market
01/10/2008
The annual FM market report from AMA Research concludes that the main drivers of growth over the next several years will be continued investment in the public sector, notably in the Building Schools for the Future programme, and in other areas including social housing, regeneration schemes and developments in connection with the 2012 Olympics.AMA notes the steady growth in bundled services and TFM in recent years and puts a figure of around £14bn on the 2007 value of this market.It also points to a threat to public sector growth in the form of potential funding difficulties for PFI/PPP contracts as the credit crisis in global financial markets makes it harder and more expensive for bidders to raise finance.On the other hand, AMA says, rising fuel costs and legislation relating to energy efficiency will support growth of FM providers with specialist expertise.
PFM
Proving the case for public sector services outsourcing
01/11/2009
Proven Providers, the latest report from the BSA provides a hard hitting and well argued case for experienced and successful outsourced business services providers to engage with Government on the reform of public services
Market Research.com
Facilities Services Provision - Local Authority Housing Market - UK 2009-2013
01/10/2009
The vast majority of LAs and HAs retain the overall management of the housing stock but sub-contract out at least some of the work to external contractors. Despite the positive underlying shift towards outsourcing ‘bundled’ work activities, currently many LAs and HAs are not outsourcing overall facilities management of the social housing stock. The social housing sector is currently one of the least mature in terms of Total Facilities Management, therefore providing considerable opportunities for FM suppliers.
BSRIA
British Council for Offices conference review
01/08/2008
The demands of flexible working will affect the design of office buildings, the layout of interiors, as well as their ultimate locations.This was well illustrated by a series of presentations entitled 'Offices - views of the future', where speakers talked about practical steps that are successfully being taken by visionary companies like Accenture. The trend is to accommodate the abilities and expectations of the new, highly mobile, multitasking-capable 'facebook generation' known colloquially as Gen Y.
i-FM net
Eurest recruits FM director
01/01/2010
Eurest Services, the business and industry division at catering giant Compass, has appointed Steve Davies as Business Director for Facilities Management.Davies (left) will be responsible for overseeing Eurest's multi-service contracts and ensuring operational consistency throughout client sites.He will also work with Jason Leek, Managing Director of Eurest Services and Restaurant Associates, and Andy Harris, Compass Group UK & Ireland’s Sales Director, to develop the FM business across the B&I sector.
i-FM net
Property industry discovers workplace productivity
01/08/2008
The Royal Institution of Chartered Surveyors has published a new investigation into the issues of productivity and its relationship to workplace design.
i-FM net
Tougher building regs needed 'immediately'
01/04/2009
A new report from the influential World Business Council for Sustainable Development singles buildings out as a major contributor to climate change and calls for action on both new build and existing structures.
i-FM net
Too many FM companies take web presence for granted
01/01/2010
Internet technology is FM's key to efficiency, productivity, better customer servicing and more effective communication. But in our highly competitive marketplace, are facilities management websites good enough?
i-FM net
Outsourcing will grow despite economic slowdown
01/01/2009
Clients may be re-evaluating their contracts, but they are unlikely to cut back on outsourcing as a key strategy. In fact, the signs point to continued growth through 2009. That's the conclusion from BPO and IT market specialist Gartner.
FM Link
Energy Efficiency: A Smart Way To Save
01/07/2008
Energy use for commercial buildings is projected to grow by 1.7 percent per year until 2025, according to the U.S. Department of Energy (DOE). This is slightly faster than the projected growth rate for commercial floor space of 1.5 percent. The DOE goes on to note that energy efficiency standards, voluntary government programs aimed at improving efficiency, and other technology improvements are expected to balance the effects of a projected increase in demand for electricity-based services, meaning that energy consumption per square foot of commercial office space is projected to show little increase.
Premises and Facilites Management
HELPDESK STRATEGIC REPORTING FOR REAL TIME INFORMATION
01/08/2008
Helpdesk Strategic Reporting is a new web-based module from Integrated fm that provides facilities managers with real time strategic overview of a range of online Helpdesk reports - with the ability to drill down into specific areas for in-depth analysis or where a problem is indicated.
Gensler
Gensler survey reveals opportunity in severe wastage
01/07/2008
Gary Wheeler, Gensler’s European director of workspace, said: “As companies brace themselves for an economic slowdown, a better designed workplace can help organisations do more with less.”
FM Report
Buildings score average 'C' energy rating
01/07/2008
Commercial buildings are scoring an average 'C' energy rating, according to early results from the introduction of Energy Performance Certificates (EPCs) to the commercial sector. Since the introduction of EPCs in 2007 nearly 800,000 buildings have had an energy assessment - including more than 500 large commercial buildings. New information three months after the launch of EPCs to commercial buildings with a total floor area greater than 10,000m2 shows that top five recommendations given by assessors for improving energy efficiency have been: Introducing more energy efficient lighting; Introducing solar control measures - reflective coating, shading devices to windows - to reduce cooling demand ; Introducing electronic control gear to improve efficiency of fluorescent lighting Installing solar water heating; Undertaking a review of boiler plant to look for energy efficiency improvements
Premises and Facilites Management
POWERING THE WORKFORCE WITH 7 DAY's CATERING
01/08/2008
7 Day Catering is based in Tamworth, Staffordshire, founded in 1997, they are the UK's leading independent contract catering company with 1,200 staff, serving the UK with over 150 clients in the business, industry and high education sectors.
Chartered Instition of Building Services Engineers
Energy Assessors in Demand as deadline approaches
01/07/2008
Since the legislation came into force earlier this year, CIBSE Certification has accredited over two thirds of all the energy assessors and CIBSE Low Carbon Energy Assessors (LCEAs) form an elite group of the most competent professionals, trained and accredited to produce Energy Performance Certificates (EPCs) and Display Energy Certificates (DECs). It is estimated that 40,000 buildings will require a DEC by October and that a further 10,000 EPCs will be required every month from October.
PR Inside
Facilities Management Market Set for Change in 2010
01/01/2010
The Facilities Management market will continue to see a dramatic shift toward multi-service provision in 2010, according to a new market report from MTW Research, with FM clients following ‘flight to price’ procurement strategies to reduce outsourcing costs.The report indicates that client loyalty in the FM market is being steadily eroded by price competition in 2010, with many of the commodity sectors within the market, such as property maintenance, office support etc, becoming increasingly price sensitive. MTW found that this trend was fuelled by the recent recession and resulted in multi-service FM providers gaining further share of the market in 2009, with these companies often able to offer greater cost savings than single service FM contractors.MTW also found that the Facilities Management market has become increasingly characterised by closer relationships between suppliers and contractors, as greater efficiencies and lower procurement costs are sought. During 2009, several FM companies established programmes specifically designed to improve supplier relationships to ensure that material and equipment suppliers were aligned with customer relationship principles and accountable for their own supply chains. According to MTW, these supplier improvement programmes vary in scope, though typically include audits in relation to CRM, sustainable procurement and may even include a ‘best practice’ policy to which suppliers are expected to adhere.Based on sales figures from the industry, the total FM market is currently worth just under £90 billion according to MTW, with operations and maintenance services the largest sector in 2010 and integrated or ‘bundled’ FM service provision now the second largest market segment. The report states that security services provision, which includes CCTV monitoring, access control, security screening etc has grown steadily in recent years. MTW point to a greater emphasis on public safety and anti-terrorist activity supporting buoyant growth in security services demand in 2010 and beyond, with this sector anticipated to outstrip overall FM market growth in the longer term.
FM Link
CIBSE publishes TM46: Energy Benchmarks
01/11/2008
The UK's Chartered Institution of Building Services Engineers (CIBSE) has launched a new publication that offers a comprehensive outline of building energy benchmarks to enable engineers and managers responsible for the operations of buildings to provide not only high quality engineering services but to run and manage them as economically and efficiently as possible.
Atkins
i-FM net
Atkins designs and occupies model green building
01/08/2009
Consultancy group Atkins has designed, engineered and now occupied what it describes as one of the most environmentally friendly office buildings in the country. The Hub, its new site in Bristol, was created as 'a beacon for sustainable design'. A quick verification of its success was provided by its Excellent BREEAM rating.
Carillion
i-FM net
Elliott Chase talks with Don Kenny, MD at Carillion Business Services and a key change-maker in UK FM.
01/09/2008
I think FM companies are bulking up because client organisations are increasingly looking for suppliers who can bring change to their business, Kenny says. "As a result, a word that is really coming to the fore – and at Carillion we see it as part of our value proposition – is transformation. 'Old' FM is not about transformation, but 'new' FM is. That is where I see facilities management going. And that is why we think size – in terms of scope – is very important."
Compass Group plc
Premises and Facilites Management
Eurest consolidates workplace services
01/10/2008
Eurest Services, part of the Compass Group, has improved its offer to clients with a new “one stop shop” approach for workplace eating and over 96 soft and hard support services ranging from workplace eating to security, maintenance and cleaning. The move follows thorough market research conducted by Eurest Services which suggests that UK businesses are increasingly looking to consolidate out-sourced workplace services into one provider, to ensure a workplace that works.Eurest Services has also over-hauled its food range, to offer healthier options and even more choice to UK workers who are looking for keenly priced, good value food.
EMCOR
Process and Control Today
EMCOR Group (UK) Receives Prestigious Premises & Facilities Management Award For Work With Natural History Museum
01/12/2009
EMCOR Group (UK) is proud to announce that it has jointly won a prestigious industry award at this year’s Premises and Facilities Management (PFM) Awards in the “Partners in Public Access” category for its partnership with the Natural History Museum,.EMCOR has worked with the Natural History Museum since 2001; services include building, engineering and grounds maintenance, project services, and event support management. EMCOR’s contract with the Natural History Museum includes the main Waterhouse building in South Kensington, which is Grade I listed inside and out, and was recently extended to include the new Darwin Centre, which opened to visitors in September. The Darwin Centre is a state-of-the-art scientific research and collection storage facility that is used by the world’s leading scientists and includes a public gallery that invites visitors to see the scientists at work and explore the natural world in an exciting and innovative way.
Europa
Premises and Facilites Management
Europa launches new look and new direction
01/07/2008
Europa will be delivering an integrated FM service across four markets – corporate, public, retail and utilities – focussing on providing a full package of services to blue chip clients right across the country. It will build on our core expertise in the corporate sector working alongside companies such as BNP Paribas and CBRE, whilst capitalising on its experience with organisations like Capital Shopping Centres and in some of the UK’s landmark destinations in the retail industry. In the public sector Europa will seek to offer an integrated service solution to local authorities and in the utility market it will develop relationships with United Utilities and clients such as Northern Gas and Welsh Water
Integral
Premises and Facilites Management
Integral launches technical services division
01/04/2009
A new division providing a single point of delivery for the specialist services of fire prevention and protection, security systems, building management systems (BMS) and data cabling – plus their full installation – has been launched by Integral UK.
MITIE
Reuters
UK's Mitie boosted by public sector contract wins
01/03/2009
British maintenance specialist Mitie Group Plc continued to win work from companies looking to cut costs through outsourcing in its fourth-quarter, it said on Monday, adding full-year earnings would meet its expectations. The group (MTO.L), which cleans the Tower of London and supplies attendants to the Tate Britain art gallery, said it had won public sector contracts spanning the transport, utilities and healthcare industries during the final quarter of the year.Bristol-based Mitie said it had also won a range of facilities management and multi-service contracts over the past three months but it had seen slowing growth in the construction sector.
Qube Global Software
PRLog
Qube Global Software wins Gwent Healthcare NHS Trust contract
01/08/2009
Qube Global Software are delighted that Gwent Healthcare NHS Trust has chosen Planet as its facilities management solution after a lengthy evaluation of the CAFM system market.Key to this decision was the strength of the Planet Helpdesk module, Gwent Healthcare NHS Trust handles hundreds of service calls on a weekly basis therefore Planet’s advanced functionality in this area will service one of the Trust’s primary needs. Richard Fisher, Director of Planet commented "We are really pleased to be able to welcome another customer from the NHS. Planet is the facilities management solution of choice for over 10% of the UK’s National Healthcare Service and we are keen to increase this position, the addition of Gwent Healthcare Trust is a very positive step forward."
Serco Group plc
i-FM net
Double digit growth for Serco
01/02/2009
Services group Serco has reported turnover up 11% to £3.1bn for 2008. Pre-tax profit was up almost 19% to £136.1m.
Sodexo
Premises and Facilites Management
Unilever and AstraZeneca award contracts to Sodexo
01/07/2008
Sodexo has secured a three-year £12m deal with Unilever, to provide catering and FM services at four sites in the UK, and is to be the sole provider of all soft services for AstraZeneca in a £9m, 3-year deal.
Sodexo
Sunday Irish Business Post
Sodexo putting its faith in bundled services
01/05/2009
Irish companies are slowly moving towards the concept of having one firm providing all their non core services, according to the general manager of Sodexo Ireland.Jeremy Dicks, head of the Irish branch of the food and facilities management provider, said the tradition generally in Ireland was to have separate providers for different services. But now, said Dicks, the trend was moving towards companies having one service provider to manage everything from catering, landscaping and administration to security and pest control.As a result of bundling the services, the company cut its costs base for contract services by 10 per cent.For example, Sodexo recently expanded its contract with a Cork company, whose catering it had been running for four years. It is now providing its cleaning, grounds maintenance and administration, with security and pest control to come later this year.
VINCI Construction UK Limited
i-FM net
Vinci restructures
01/04/2009
Vinci PLC, the £775m UK arm of the massive French construction to services group, is to reorganise its contracting businesses by consolidating operations under the new name Vinci Construction UK Limited. Vinci bought Taylor Woodrow, including TWFM, last year - and the name will survive this latest change (TW sells construction and FM business).It will operate in five divisions: building, infrastructure, facilities, technology and regional contracting. Within each of these, the names and logos of the existing trading entities – such as Taylor Woodrow - will be retained
