The processes which deliver value to our clients have been developed over the past 14 years by P&A, and are based upon:

  • Reducing costs through competent, well trained PEOPLE and the STANDARDIZATION and implementation of the right PROCESSES, SYSTEMS and TOOLS.
  • Deep knowledge and understanding of the dynamics and trends of the CRE, FM and maintenance support functions, as well as the international supply-side associated with these functions.
  • A robust and fully aligned set of processes, systems and tools that enable large multinational corporations to successfully source, assess and contract a complete range of integrated services and fit-for-purpose management information systems, by country, by region or globally.
  • The experience and specialist competencies and methodology to develop standardized sets of service level specifications (SLSs), key performance indicators (KPIs) and the associated performance measurement tools and systems, across large internationally disbursed portfolios.
  • The ability to translate the learning from the work P&A does in one sector or geography to other sectors and geographies.
  • The process to achieve strategic alignment between internal services functions and their customers, as well as external suppliers.
  • The ability to work synergistically and seamlessly with internal client teams.

Market knowledge:

P&A’s business model is underpinned by broad and deep knowledge of the global FM market. We focus on identifying and interpreting emerging dynamics and trends that have direct relevance for our multinational demand-side clients. Our innovative, proprietary market research reports are based on deep-dive studies of regions and market sectors. We take the time to listen to the requirements and concerns of CRE executives. We have thorough knowledge of all key suppliers in the major regions of the world, including compiling in-depth profiles on them that are regularly updated and that identify their key strengths and weaknesses. This research-led approach enables robust and sustainable outcomes across all P&A’s advisory services.
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